Telema Portal user accounts


What is a user account?
User account allows authorized users to access self-service in Telema Portal with personal username and password. When you do not have a user account, you can request one from your company’s Key User.

Who is a Key User?
Key User is a person in your company in charge of managing user accounts in Telema Portal: create new, change and delete existing user accounts.
Also, Key User can modify company data (such as address, email, phone numbers etc) when necessary.

I forgot my password.
In case you forgot your password, please use functionality “Forgot your password?” in the login window of Telema Portal.

I forgot my username.
In case you forgot your username, please contact your company’s Key User or send an e-mail to

Back to Customer Support main page